Shipping & Returns
SHIPPING POLICY
Processing Time:
Terra Stoma is a small, one-person business operated entirely by Taylor Terrazas. Thank you for your patience as your handmade order is prepared with care! The standard time it takes to prepare your order is 5-7 business days and items are shipped or ready for pickup *after* that time. In many cases, orders are prepared sooner, but please plan for 5-7 business days.
Mail Carriers:
All items are shipped via USPS and come with tracking information. You will receive a notification via email once your order has shipped.
International Policy:
Shipping is available internationally, however you will be charged a flat rate of $18 for shipping & handling. You are responsible for any customs and import taxes that may apply.
Local Pick-up:
All local orders are contactless and can be picked up any day or time that is convenient for you. Orders are processed within 5-7 business days and you will receive an email after this time, with thorough pickup instructions.